Delivery Method & Shipping Cost
🚚 $0.00 Free Delivery
All digital products are delivered 100% free of charge ($0.00 shipping) via email. No physical parcel or shipping fees apply.
📧 Email Delivery
All products — license keys, activation codes, and digital downloads — are delivered electronically to the email address provided at checkout.
⚡ Instant Processing
Most orders are fulfilled automatically within 2 hours of payment confirmation. The system processes your order without manual delay.
🕐 Manual Orders
Certain products require manual verification and may take up to 24 hours to deliver. We operate 7 days a week, 9AM – 12AM (AST, UTC+3).
Order Confirmation & Delivery Emails
Order Confirmation
Sent immediately after your payment is confirmed. Contains your invoice and full order summary.
Product Delivery
Contains your license key(s) and official download link(s) for your purchased software.
Check Spam Folder
If emails are not received, please check your spam/junk folder before contacting support.
Verify Your Email
Ensure the email address entered at checkout is correct to ensure immediate receipt.
Delivery Timeframe Summary
Order Confirmation Email
Sent immediately upon receipt of your payment — no waiting time
Invoice Dispatch
Sent within 10 minutes of completing your payment
Automatic Product Delivery
Most orders delivered within 2 hours — processed automatically without manual action
Manual Product Fulfillment
Some products require manual processing — fulfilled within 24 hours of payment
Support Availability
Our team is available 7 days a week, 9:00 AM – 12:00 AM (Arabia Standard Time, UTC+3)
Non-Delivery or Technical Issues
Step 1 — Check Spam
If you do not receive your emails within the expected timeframe, first check your spam or junk mail folder. Automated emails can sometimes be filtered.
Step 2 — Verify Email
Confirm the email address used at checkout is correct. Keys Protech is not responsible for non-delivery due to incorrect email addresses provided by the customer.
Step 3 — Contact Support
If the issue persists, contact our support team immediately. We will investigate and resolve the issue or issue a replacement key within 24 business hours.
Non-Functional Keys
If a license key is non-functional upon delivery, contact support immediately for a replacement or refund under our Refund Policy.
Contact Us
Business Hours
9:00 AM – 12:00 AM (midnight)
Monday to Sunday · AST (UTC+3)
Company Details
Legal Information
Registered Office (UK)
Operational Headquarters
Keys Protech Store is a trading name of KEY PROTECH COMPUTER SERVICES LIMITED, registered in England and Wales, Company No. 14582033.
Registered address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. All sales are governed by our Refund Policy and Terms & Conditions.